Services Provided
A next-gen mobile platform powering real-time queues, faster service, and unmatched customer convenience across locations.
Mobile App
Development
UI/UX
Redesign
Custom API
Development
Cloud
Infrastructure
About Enqueue
We built Enqueue to handle scale with ease, managing 50K+ daily orders across 200+ active outlets with an uptime of 99.9%. The native apps (Swift and Java) and a Node.js and ReactJS backend deliver real-time sync, instant payments, and zero missed queues.
The Mission & the Make
To redefine how businesses manage queues by delivering real-time, reliable, and intuitive digital experiences that reduce wait times and boost customer satisfaction across every location.We aim to make every customer interaction seamless, from order to fulfillment, through smart, connected technology.
Country
Saudi Arabia
Industry
Food & Beverage / Retail
Work Duration
8 months
Team Composition
9-Member Design & Engineering Team
From Queues to Quick Wins
Reduce average customer wait times by over 40%.
Manage multi-location kiosks through a unified dashboard.
Integrate secure payment processing and verification APIs.
Ensure scalability to support thousands of concurrent users.
Real Queue Challenges
Peak-Hour Load Management
Handling thousands of concurrent orders demanded real-time performance without lag or downtime.
Multi-Location Synchronization
Coordinating kiosks across different outlets required flawless data sync for orders, menus, and user activity.
Secure Digital Transactions
Integrating Hyper Pay and verification APIs called for uncompromising payment security and reliability.
Seamless Cross-Platform Experience
Delivering smooth, consistent performance on both Android and iOS required rigorous optimization and testing.
Unique Solutions We Delivered
We engineered Enqueue to streamline multi-location queues, optimize order flow, and ensure real-time performance for customers and vendors across Android and iOS.
Optimized Queue Management
Unified Kiosk Dashboard
Secure Payment Processing
Cross-Platform Reliability
Breaking Down the Process
Research
Design
Development
AI Integration
Deployment
Stats That Tell the Story
Average Wait Time Reduced
40%
Kiosks Managed
50+ Across USA
User Satisfaction Rate
97%
Real-Time API Response
<1.5s
The Tech Stack Powering Enqueue
Frontend
Backend
Cloud
Integration
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ReactJS
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Java (Android)
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Swift (iOS)
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Node.js
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My SQL
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AWS EC2
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Amazon S3
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Cloudflare
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Firebase
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Google APIs
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Twilio
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Slack
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Confluence
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JIRA
The Word On Us
We struggled with inefficient workflows before AppVerticals stepped in. Their team helped us organize processes, reduce errors, and made the platform noticeably easier for our team to use daily.
Product Engineering Lead
Enqueue
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